Bryce Canyon Pines Lodge

Would not stay here again. It was clean. That's where the positives end. If I came to this park again I would pay more and stay elsewhere. Terrible beds! The worst beds I've been on in 20 years of hotel travel. Very dated rooms. Not enough plugs. Super low shower, anyone 6ft or taller will probably hit their head on the ceiling. There is a restaurant on property but if you don't want to eat there any other food is 5-15 miles away.

We were 2 couples, non smokers. We stayed 1 night and when we left we have been charged 250$ for cleaning fee, because according to them we smoked in the room. None of us smokes so it was clearly not us but they don't want to refund. Called many times to speak with the manager but without succes. It is a pity because location is not bad and the close restaurant is good but definitely a place to avoid as they seem to take advantage from foreign tourists.

Received a call at 6:30pm that our area of the hotel was shut down due to maintenance. We drove hours to get to Bryce Canyon. We will arrive at 7pm and have no where to sleep. The hotel simply offered a refund and an apology. We now have to find a place to stay tonight last minute and will likely have to pay 3x what we paid when we booked this hotel in advance. This is a nightmare! I can’t recommend a place that cancels on their guests last minute.

We drove from out of state to stay at this hotel after booking months in advance. We called the front desk to inform them we would be arriving at 10:30pm their time. The front desk woman informed us that the office check in closed at 10pm but that she would leave the key and map for us. We arrived at 10:30pm and picked up the key from the Dropbox. It was the WRONG KEY, we spent 15 minutes between three adults trying to open the door. There is no night watch or emergency number for incidents like this. It is currently 30 degrees outside and there appears to be no vacancies anywhere nearby. Aside from that the place is very run down and smells bad. DO NOT STAY AT THIS RINKY DINKY MOTEL. Update: We drove back to the parking lot to sleep in the car for the night. We decided to try the door one more time and it opened on the first try. When we arrived in the room, one of the beds smelled like someone had slept in it and there was trash in one of the trashcans. Everything else was clean. We suspect a non-guest had been staying the night and left when they heard us trying to open the door. When we originally tried to unlock the door, it appeared the deadbolt may have been bolted from the inside. The hotel gave us 50% off for the inconvenience, but I would not come back again. Its very expensive for the quality of the room.

This place is lovely!!! Great view & beautiful property!!! Very well cared for. Clean & gorgeous pool & hot tub that are as warm as bath water!!! The staff here are wonderful!!! They are so warm & welcoming!! They make you want to come back. The restaurant is delicious!!! We ate there several times & enjoyed every meal!!! The rooms are nice and clean. You can 4-wheel from the restaurant parking lot!!! 4-wheeling here is spectacular around Tropic Lake. Beginner to intermediate…. Only one advanced trail that we went on. We want to mention some special staff that really made this place great to us; Evan at the front desk is amazing!!! At the restaurant there is Mallory, Mattie, Alfredo, Arturo & Anna!!! We love this place!!!